Nali has been encouraged by members to start hosting member meetings in the south of England. With this in mind, NALI Coin-op 2019 was planned. The headline topic for discussion was coinless payment systems but presenters came along to talk about water billing, energy contracts, soap and cleaning products as well.
First up was John McDonnell who promised 10% off whatever you are currently paying for water. This was an interesting proposition where you would be offered a fixed price one year contract for water supply and trade effluent based on water consumption in the previous twelve months. The market for water supply has opened up with alternates offering a wholesale price per m3 plus an administration charge. Current default rates are a good few pence higher per m3 than you need to be paying. This is something you need to be investigating.
Armstrong Laundry https://www.armstrong-laundry.co.uk/ spoke about their association with Hughes and demonstrated a cashless solution that is available for the machinery they sell. A retrofit is possible. On the face of it a tidy option for taking cashless payments. Armstrong have a much improved spare parts offering through their website.
Nick Norris was constrained from having the Suzohapp Laundry Pro on display because the service lift was out of order. Their product can be seen here: https://eu.suzohapp.com/solutions.php#laundry_cashpoints There are other options from Suzzohapp but the all singing all dancing product impressed attenders at the NoLA meeting held in Manchester in November. Nick fielded a number of questions from the floor and sought to reassure that there was an improving back up and a service offering that will be available in the future.
Kam Dharwar of Veeroy Laundry Solutions Ltd is a supplier and installer of Mark Payment Systems and had their launderette payment system on display. https://www.markitaly.com/en/11-laundrettes The stout metal box has a front of push buttons to choose your machine and an offering or card, coin or note to make the payment. There are different configurations for taking payment and starting up to 12, 24 or 32 machines. The software provides a remarkable level of control and reporting for the launderette owner.
Aiden Brady spoke about the benefits that a broker could bring to negotiating new energy contracts. An energy broker can find the best market offer for you and you don’t have to do all the ringing round to get a price.
Steve Smith of Laundry Room http://www.laundryroomukltd.co.uk/ introduced us to some new products and in particular talked about cleaning feather duvets. New deodorising products and lift products can produce a cleaner fluffier duvet that will surprise your customers. There are numerous new products to tackle different stains and some more environmentally friendly approaches.
Andrew Scott of JLA came without a display or to tout particular products but shared opinion about the state of the launderette market. For those of us who can feel pessimistic about our futures here was someone who encouraged and fortified us.
Greg Simons of AGS https://agslimited.co.uk/ was the last presenter who showcased an interesting and innovative Munzprufer coin mechanism with Bluetooth. Looking much like the EMP500 mechanism that has graced laundry equipment for a number of years here was a means of taking cashless payments and coins as well. Potentially a clean and neat retrofit for many of us. Greg spoke about detergent dosing and the ease and benefits this provides.
There were a good number of presentations and the chance to question and challenge the presenters but there was also time to mingle and talk. This is a personal reflection of the event. If you were an attendee and don’t recognise NALI Coin-op 2019 from my report write in and let us know what you learnt.